Alanah Mitchell, Ph.D.

Research Interests

Design, implementation, and use of information and communication technologies for collaboration, global virtual teams, e-commerce, website design and usability, information systems pedagogy, collaborative learning.

Refereed Journal Articles

Note: Publications before May 2009 appeared under my maiden name: Davis.

Mitchell, A., Petter, S., & Harris, A. (2017). Learning by Doing: Twenty Successful Active Learning Exercises for Information Systems Courses. Journal of Information Technology Education: Innovations in Practice, 16, 21-46.

Brewer, P. E., Mitchell, A., Sanders, R., Wallace, P., & Wood, D. (2015). Teaching and learning in cross-disciplinary virtual teams. IEEE Transactions on Professional Communication, 58(2), 208-229.

Mitchell, A. (2013). An academic exchange experience: Lessons learned for study abroad collaborations. Communications of the Association for Information Systems, 33(10), 149-162.

Mitchell, A. & Zigurs, I. (2013). Virtual team process and pathologies: A theory of adaptive intervention. International Journal of e-Collaboration, 9(3), 31-49.

Mitchell, A. (2012). Interventions for effectively leading in a virtual setting. Business Horizons, 55(5), 431-439.

Chen, C., Mitchell, A., & Hunsinger, S. (2012). Understanding continuance of using VoIP applications to improve intercultural communication: Information and system quality perspectives. International Journal of Social and Organizational Dynamics in IT, 2(1), 2-15.

Owens, D., Mitchell, A., Khazanchi, D., & Zigurs, I. (2011). An empirical investigation of virtual world projects and metaverse technology capabilities. Data Base for Advances in Information Systems, 42(1), 74-101.

Mitchell, A. & Khazanchi, D. (2010). The importance of buzz: Can online word of mouth increase product sales?. Marketing Research, 22(2), 20-25. [references]

Mitchell, A., & Zigurs, I. (2009). Trust in virtual teams: Solved or still a mystery?. Data Base for Advances in Information Systems, 40(3), 61-83.

Davis, A., Germonprez, M., Petter, S., Drum, D., & Kolstad, J. (2009). A case study of offshore development across IS courses: Lessons learned from a global student project. Communications of the Association for Information Systems, 24(21), 351-372.

Owens, D., Davis, A., Murphy, J., Khazanchi, D., & Zigurs, I. (2009). Real-world opportunities for virtual-world project management. IT Professional, 11(2), 34-41.

Davis, A., Murphy, J., Owens, D., Khazanchi, D., & Zigurs, I. (2009). Avatars, people, and virtual worlds: Foundations for research in metaverses. Journal of the Association for Information Systems 10(2), 90-117.

Davis, A. J., Kamal, M., Schoonover, T. V., Nabukenya, J., Pietron, L. R., & de Vreede, G.-J. (2008). Incident response planning using collaboration engineering process development and validation. Journal of Information System Security, 4(3), 24-45.

Davis, A., & Khazanchi, D. (2008). An empirical study of online word of mouth as a predictor for multi-product category e-commerce sales. Electronic Markets, 18(2), 130-141.

Davis, A., & Khazanchi, D. (2007). Does mutual knowledge affect virtual team performance?: Theoretical analysis and anecdotal evidence. American Journal of Business, 22(2), 57-65.

Book Chapters

Mitchell, A., Chen, C., & Medlin, D. (2010). Teaching and learning with Skype. In C. Wankel (Ed.), Cutting-edge social media approaches to business education: Teaching with LinkedIn, Facebook, Twitter, Second Life, and blogs: Information Age Publishing, Charlotte, NC.

Davis, A., de Vreede, G.-J., & Pietron, L. (2009). A repeatable collaboration process for incident response planning. In K. J. Knapp (Ed.), Cyber-security and global information assurance: Threat analysis and response solutions (pp. 250-264): Information Science Reference.

Murphy, J., Davis, A., & Yurkovich, J. (2009). Engineering for interdisciplinary collaboration. In J. Salmons & L. Wilson (Eds.), Handbook of research on electronic collaboration and organizational synergy (pp. 192-204): Information Science Reference.

Reprints of Articles

Owens, D., Mitchell, A., Murphy, J., Khazanchi, D., & Zigurs, I. (2010). Real-world opportunities for virtual-world project management. In T. Tuten (Ed.), Enterprise 2.0: How technology, e-commerce, and web 2.0 are transforming business virtually: Praeger Publishers. Reprinted from IT Professional, 11(2), 2009.

Refereed Articles in Conference Proceedings

Mitchell, A. & Zheng, L. (2017, August 10-12). Examining longhand vs. laptop debate: Evidence from a replication. Proceedings of the 23rd Americas Conference on Information Systems (AMCIS-23), Boston, Massachusetts.

Mitchell, A. & Pollard, C. (2014, August 7-10). Developing a technology supported collaborative strategic planning process for higher education. Proceedings of the 20th Americas Conference on Information Systems (AMCIS-20), Savannah, Georgia.

Mitchell, A. & Khazanchi, D. (2012, August 9-12). Ethical considerations for virtual worlds. Proceedings of the 18th Americas Conference on Information Systems (AMCIS-18), Seattle, Washington.

Germonprez, M. & Mitchell, A. (2012, May 18-19). Member engagement types in online communities. Proceedings of the 7th Midwest Association for Information Systems Conference (MWAIS-07), Green Bay, Wisconsin.

Mitchell, A., Chen, C., & Medlin, D. (2010, August 12-15). E-learning to improve intercultural communication. Proceedings of the 16th Americas Conference on Information Systems (AMCIS-16), Lima, Peru.

Chen, C., & Mitchell, A. (2010, August 12-15). Improving the trust of users on social networking sites via self-construal traits. Proceedings of the 16th Americas Conference on Information Systems (AMCIS-16), Lima, Peru.

Mitchell, A. (2010, May 21-22). Usability testing experiences from the facilitator's perspective. Proceedings of the 5th Midwest Association for Information Systems Conference (MWAIS-05), Moorhead, Minnesota.

Mitchell, A. (2010, March 26-27). Using scenarios to understand individual technology capability choices. Proceedings of the 13th Annual Conference of the Southern Association for Information Systems (SAIS-13), Atlanta, Georgia.

Davis, A., & Zigurs, I. (2009, August 6-9). A modular approach to teaching and learning virtual collaboration. Proceedings of the 15th Americas Conference on Information Systems (AMCIS-15), San Francisco, California.

Briggs, R. O., Murphy, J. D., Carlisle, T. F., & Davis, A. J. (2009, Jan 5-8). Predicting change: A study of the value frequency model for change of practice. Proceedings of the 42nd Annual Hawaii International Conference on System Sciences (HICSS-42), Waikoloa, Hawaii.

Davis, A., Badura, V., & de Vreede, G.-J. (2008, Sept 14-18). Understanding methodological differences to study convergence in group support system sessions. Proceedings of the 14th International Workshop on Groupware (CRIWG-14), Omaha, Nebraska.

Mittleman, D. D., Briggs, R. O., Murphy, J. D., & Davis, A. (2008, Sept 14-18). Toward a taxonomy of groupware technologies. Proceedings of the 14th International Workshop on Groupware (CRIWG-14), Omaha, Nebraska.

Davis, A., & Zigurs, I. (2008, August 14-17). Teaching and learning about virtual collaboration: What we know and need to know. Proceedings of the 14th Americas Conference on Information Systems (AMCIS-14), Toronto, Ontario.

Davis, A., & Khazanchi, D. (2008, June 9-11). An exploratory investigation of the development of mutual knowledge in global virtual project teams. Proceedings of the 16th European Conference on Information Systems (ECIS-16), Galway, Ireland.

Davis, A., & Petter, S. (2008, May 23-28). The case of clickers: Experiences from the instructor perspective. Proceedings of the 3rd Midwest Association for Information Systems Conference (MWAIS-03), Eau Claire, Wisconsin.

Davis, A., & Murphy, J. (2008, May 23-28). An approach to improving creativity and satisfaction in group convergence using a group support system. Proceedings of the 3rd Midwest Association for Information Systems Conference (MWAIS-03), Eau Claire, Wisconsin.

Briggs, R. O., Davis, A. & Murphy, J. (2008, January 7-10). An interview protocol for discovering and assessing collaboration engineering opportunities. Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS-41), Waikoloa, Hawaii.

Briggs, R. O., Davis, A. J., Murphy, J. D., Steinhauser, L., & Carlisle, T. F. (2007, September 16-20). Transferring a collaborative work practice design to practitioners: A field study of the value frequency model for change-of-practice. Proceedings of the 13th International Workshop on Groupware (CRIWG-13), Bariloche, Argentina, pp. 295-302.

Davis, A., de Vreede, G.-J., & Briggs, R. O. (2007, August 9-12). Designing thinkLets for convergence. Proceedings of the 13th Annual Americas Conference on Information Systems (AMCIS-13), Keystone, Colorado.

Davis, A., & Khazanchi, D. (2007, August 9-12). The influence of online word of mouth on product sales in retail e-commerce: An empirical investigation. Proceedings of the 13th Annual Americas Conference on Information Systems (AMCIS-13), Keystone, Colorado.

Davis, A. (2007, May 18-19). Trust development in virtual teams: Understanding the development of trust and the role of team goals and technology. Proceedings of the 2nd Annual Midwest United States Association for Information Systems Conference (MWAIS-02), Springfield, Illinois.

Davis, A., & Khazanchi, D. (2007, May 18-19). The influence of transactive memory on mutual knowledge in virtual teams: A theoretical proposal. Proceedings of the 2nd Annual Midwest United States Association for Information Systems Conference (MWAIS-02), Springfield, Illinois.

Qureshi, S., & Davis, A. (2007, January 3-7). Managing resistance to organizational change: How GSS can reveal role related resistance behaviors. Proceedings of the 40th Annual Hawaii International Conference on System Sciences (HICSS-40), Waikoloa, Hawaii. (Best Paper Nomination.)

Qureshi, S., & Davis, A. (2007, January 3-7). Overcoming the digital divide through electronic commerce: Harnessing opportunities in IT for development. Proceedings of the 40th Annual Hawaii International Conference on System Sciences (HICSS-40), Waikoloa, Hawaii.

Kamal, M., Davis, A. J., Nabukenya, J., Schoonover, T. V., Pietron, L. R., & de Vreede, G.-J. (2007, January 3-7). Collaboration engineering for incident response planning: Process development and validation. Proceedings of the 40th Annual Hawaii International Conference on System Sciences (HICSS-40), Waikoloa, Hawaii.

Qureshi, S., & Davis, A. (2006, August 4-6). Assessing resistance to change in a multinational organization using a GSS game. Proceedings of the 12th Annual Americas Conference on Information Systems (AMCIS-12), Acapulco, Mexico, pp. 3500-3510.

Qureshi, S., & Davis, A. (2006, August 4-6). The effect of e-commerce on development. Proceedings of the 12th Annual Americas Conference on Information Systems (AMCIS-12), Acapulco, Mexico, pp. 4040-4048.

Davis, A., & Khazanchi, D. (2006, May 5-6). Mutual knowledge and its impact on virtual team performance. Proceedings of the First Annual Midwest United States Association for Information Systems Conference (MWAIS-01), Grand Rapids, Michigan.

Refereed Articles in Workshop Proceedings

Chen, C., Chen, H. G., Jiang, J. J., & Mitchell, A. (2009, December 14). The impact of user influence and user responsibility on IT project management performance. Proceedings of the 4th International Research Workshop on Information Technology Project Management (IRWITPM), Phoenix, Arizona.

Davis, A. J., Kamal, M., Schoonover, T. V., Nabukenya, J., Pietron, L. R., & de Vreede, G.-J. (2006, December 10). Incident response planning using collaboration engineering process development and validation. Proceedings of the Inaugural Workshop on Information Security and Assurance (WISA), Milwaukee, Wisconsin.

Other Publications

Mitchell, A. (2016). The emergence of community workspaces: The pros and cons of the modern office. Drake Management Review, 5(1/2), 26-28.

Mitchell, A. (2010). The evolution of virtual collaboration: Benefits and challenges. The Re-Visioner, 3(1), 3.

Davis, A., & Zigurs, I. (2009, February 27). A modular approach to teaching and learning virtual collaboration. Proceedings of the Center for Collaboration (CCS) Science 3rd Research Seminar.

Davis, A., Khazanchi, D., Murphy, J., Owens, D., & Zigurs, I. (2008). Challenges and lessons learned from virtual world research. Midwest Association for Information System (MWAIS) Newsletter, 2(2), 3.

Davis, A., de Vreede, G.-J., Murphy, J., & Briggs, R. O. (2008, January 7-10). An exploratory evaluation of a convergence thinkLet. Proceedings of the HICSS 2008 Workshop on Collaboration Engineering.

Murphy, J., Yurkovich, J. M., Davis, A. J., & Briggs, R. O. (2008, January 7-10). Measures for groupthink and disciplinary ethnocentrism in interdisciplinary collaboration. Proceedings of the HICSS 2008 Workshop on Collaboration Engineering.

Murphy, J., Briggs, R. O., & Davis, A. (2008, January 7-10). An examination of theories of change. Proceedings of the HICSS 2008 Symposium on Case and Field Studies of Collaboration.

Davis, A. & Zigurs, I. (2007, November 2). Teaching and learning virtual collaboration across cultures and technologies. Proceedings of the Institute for Collaboration (ICS) Science 2nd Research Seminar.

Davis, A. & Murphy, J. (2007, November 2). A study of group convergence: Exploring convergence under differing divergent starting conditions. Proceedings of the Institute for Collaboration (ICS) Science 2nd Research Seminar.

Briggs, R., Mittleman, D., Murphy, J., & Davis, A. (2007, January 3-7). A new classification of collaboration technology. Proceedings of the HICSS 2007 Symposium on Case and Field Studies of Collaboration.

Briggs, R. O., Davis, A. J., & Murphy, J. D. (2007, January 3-7). Discovering and evaluating collaboration engineering opportunities. Proceedings of the HICSS 2007 Workshop on Collaboration Engineering.

Davis, A., Kamal, M., Schoonover, T., & Nabukenya, J. (2006). Research from a collaboration engineering course project. Midwest Association for Information System (MWAIS) Newsletter, 1(1), 5.